Virtual EM Support

Expert emergency management capacity. Without the headcount.

When you need seasoned emergency management professionals on demand — for a project, a busy season, or a capability gap — Ascenttra's Virtual EM Support gives you direct access to our team without a long-term hire, a complex procurement, or a multi-year contract.

What it is

Your internal T&E specialist. On your schedule.

Virtual EM Support gives you flexible, scalable access to Ascenttra's bench of seasoned emergency management professionals. Use it when you need it — for a single project, a planning cycle, or ongoing support throughout the year.

Flexible & scalable

Use Ascenttra support when you need it — no long procurement process, no standing contract required. Scale up during busy periods and back when things slow down.

A bench of seasoned professionals

You're not getting a junior analyst — you're getting access to experienced emergency managers, exercise designers, planners, and practitioners with decades of real-world field experience.

Far less than hiring or one-off contracts

Compared to hiring a full-time T&E specialist or issuing one-off service contracts for each project, Virtual EM Support is a significantly more cost-effective way to access the same level of expertise.

Why Virtual EM Support

The smarter alternative to three common problems.

Most organizations face the same dilemma: too much work for existing staff, not enough budget to hire, and one-off contracts that cost too much for too little. Virtual EM Support solves all three.

vs. Hiring a full-time specialist

A full-time T&E or planning specialist carries salary, benefits, onboarding time, and overhead — plus you're committed year-round even when workload is light. Virtual EM Support gives you the same expertise with none of the fixed cost.

vs. One-off service contracts

Individual project contracts require their own procurement process, scope negotiations, and startup time for every engagement. Virtual EM Support gives you immediate access to the same team — without starting over each time.

vs. Doing it with existing staff

Stretching already-busy staff to cover exercise design, planning, or AAR development often means slower timelines and lower quality. Virtual EM Support augments your team's capacity without burning them out.

What we can do for you

The full preparedness cycle. On demand.

Virtual EM Support covers the complete range of emergency management work — from planning through exercises, evaluation, and corrective action. If it's on your preparedness calendar, we can help with it.

Exercise support
Exercise design, conduct & evaluation

Full exercise design across all seven HSEEP types. MSEL and inject development. Scenario building grounded in your hazard profile and plans. Evaluation support and Observations Console management during conduct. Virtual EM Support clients have full access to Ascenttra's PRAXIS suite of software solutions — the same tools used on every full-service Ascenttra engagement.

Includes full PRAXIS suite access
After-action
AAR & Improvement Plan development

Defensible, root-cause After-Action Reports and actionable Improvement Plans — developed on your timeline, aligned to your exercise objectives, and formatted for leadership review and grant compliance.

Planning support
Plan writing, review & crosswalk

EOP development and revision. SOP and policy writing. Plan crosswalks against HSEEP, NIMS, EMAP, and CPG 101 standards. Regulatory alignment reviews. Integrated preparedness plan and calendar development.

Scenario development
Scenario & inject development

Scenario narratives, inject libraries, ground truth products, and exercise documentation grounded in your jurisdiction's real hazard profile and current plans — ready for your next exercise.

Training support
Training program development

Customized training program development and delivery for EOC staff, responders, and partner agencies. Course design, facilitator guides, and train-the-trainer packages built to your specific needs.

Integrated preparedness
Preparedness planning & calendar

Multi-year integrated preparedness plans that link your planning, training, and exercise programs into a coherent, progressive program. Grounded in your jurisdiction's hazards, priorities, and grant requirements.

Areas of expertise

Deep capability across every discipline.

Ascenttra's staff bring field experience across the full emergency management spectrum. Whatever your sector or scenario, there's expertise on our bench for it.

Emergency Management
EOC operations and management
Planning — response, recovery, mitigation, business continuity
EOC/Incident Command interface
Exercise design and evaluation (HSEEP, MEP-credentialed)
Mass fatality management
Sheltering and volunteer management
Response & Recovery
Search and rescue operations
Defense support to civilian authorities (DSCA)
Law enforcement and tactical operations
Fire department operations
Hazardous materials operations
Explosive ordnance disposal and intelligence
Healthcare & Public Safety
Hospital Incident Command System (HICS)
Hospital operations and surge capacity
Healthcare coalition coordination
Public health emergency management
Emergency Medical Services (EMS)
Decontamination operations
How it works

Simple to start. Immediate access.

01
Tell us what you need

Call 1-888-MSEL-HLP or email info@ascenttra.com. A person answers. We'll talk through your requirements, timeline, and the type of support that fits your situation — no form, no automated response.

02
We scope the engagement

Ascenttra scopes the work, identifies the right staff from our bench, and agrees on deliverables and timeline. Transparent usage reporting keeps you informed throughout the engagement.

03
Work begins — immediately

No long procurement. No startup delay. Ascenttra professionals get to work on your project with the same tools, technology, and rigor we bring to every full-service engagement — including PRAXIS, ASTRID™, and our full document library.

04
Deliverables on your timeline

Whether it's a draft inject library in two weeks or a complete AAR in 30 days, Ascenttra works to your schedule. Scale the engagement up or down as your needs evolve — the relationship is built for flexibility.

What you get access to

The full Ascenttra toolkit — on your project.

Virtual EM Support clients have access to the same proprietary tools and technology that Ascenttra uses on every full-service engagement — not a stripped-down version.

PRAXIS
Planning, Readiness, Assessment & eXercise Intelligence System

Ascenttra's integrated exercise management platform for design, conduct, evaluation, and corrective action tracking — available to Virtual EM Support clients on applicable projects.

ASTRID™ AI
Secure AI grounded in your plans and doctrine

Ascenttra professionals use ASTRID™ on your project — meaning faster, more accurate deliverables grounded in 1,000+ doctrinal references and your own plans and procedures.

Doctrinal library
1,000+ authoritative references

Every deliverable is grounded in Ascenttra's curated library of national doctrine, best practices, and exercise frameworks — the same library that powers ASTRID™.

Corrective Action Tracking
CATS — Corrective Action Tracking System

For engagements involving After-Action Reports and Improvement Plans, CATS is available to assign action officers, track completion status, and send milestone reminders so corrective actions actually close.

"

I just wanted to express my gratitude once again for all your work on our planning project. You made things very easy. I really appreciate the professionalism and expertise that you and Ascenttra brought to our county.

Emergency Manager, Cuyahoga County Office of Emergency Management
Ready to get started?

Tell us what's on your plate.

Whether you have a specific project in mind or just know you need more capacity, call 1-888-MSEL-HLP or email info@ascenttra.com. A person answers every time — and they'll help you figure out the right fit.

Talk to an Ascenttra professional

1-888-MSEL-HLP (673-5457) · info@ascenttra.com · www.ascenttra.com